Simple Process
How It Works
Getting the healthcare you need is simple and straightforward with MEDOVA's streamlined telehealth process. From booking to ongoing support, we've made it easy for you.
Step 1
Book Online
Book your appointment through our secure platform at a time that suits you. Our online booking system is available 24/7, making it convenient to schedule your consultation whenever you're ready.
Secure, encrypted booking through our trusted platform
Step 2
Complete Intake Form
Fill out our comprehensive medical history and intake form. This helps our practitioners understand your health concerns and provide the best possible care during your consultation.
Secure, encrypted data capture protecting your privacy
Step 3
Telehealth Appointment
Meet with one of our AHPRA-registered practitioners via a private, secure video consultation. Discuss your health concerns, ask questions, and receive professional medical advice from the comfort of your home.
Private video consultation with qualified healthcare professionals
Step 4
Receive Care Plan
After your consultation, receive a tailored care plan with personalized recommendations. Your practitioner will outline treatment options, prescriptions (if appropriate), and follow-up steps to support your health journey.
Tailored recommendations and follow-up options for your needs
Step 5
Ongoing Support
Your healthcare journey doesn't end after one appointment. Book follow-up consultations anytime as required. Our team is here to support you with continuous care and adjustments to your treatment plan as needed.
Book follow-ups anytime as required for continuous care
Compliance Note
All care and documentation are at the clinician's discretion under TGA, AHPRA, and Medical Board of Australia guidelines. MEDOVA maintains the highest standards of medical practice and regulatory compliance to ensure your safety and wellbeing.
