Get in Touch
Have questions about our services? We're here to help. Reach out to us and our team will get back to you as soon as possible.
Send Us a Message
Fill out the form below and we'll respond within 24 hours.
Contact Information
Reach out to us through any of these channels.
Phone
1800 MEDOVA (1800 633 682)
Mailing Address
PO Box 121, Doncaster East, VIC 3109
Hours
Saturday by appointment
Feedback
Important Information
MEDOVA provides telehealth-only services. No in-person appointments.
For emergencies, call 000.
Frequently Asked Questions
Quick answers to common questions about MEDOVA services.
Who can use MEDOVA?
Adults (18+) living in Australia.
Can I get a prescription?
Only if your clinician determines it's clinically appropriate and safe.
Do you issue certificates or referrals?
Yes — after a proper consultation.
Are consultations bulk-billed?
No — all services are private-billing.
Is my data secure?
Yes — MEDOVA complies with the Privacy Act 1988 (Cth) and the My Health Records Act 2012 (Cth).
What if I'm late or need to cancel?
Full refund if cancelled >48h before, 50% refund if <48h, no refund for no-shows.
